ServiceChannel

Building Better Partner Connections

The Goal

Create a unified partner ecosystem that streamlines onboarding, improves visibility, and strengthens engagement between ServiceChannel, its partners, and enterprise customers.

The Challenge

ServiceChannel, a facilities management platform, connects enterprises with service providers at scale. To grow their channel program, they needed more than a website—they needed partner tools that could:

  • Showcase providers in an easy-to-navigate Partner Directory
  • Enable new providers to “Become a Partner” through a structured onboarding flow
  • Deliver a Partner landing page that engaged and converted visitors
  • Provide an Analytics Dashboard to track performance across partnerships

Key Outcomes

  • Launched a Partner Directory + onboarding flow to grow the partner ecosystem
  • Built a conversion-focused landing page for partner acquisition
  • Delivered a real-time Analytics Dashboard for ServiceChannel’s partner program managers
  • Streamlined engagement between ServiceChannel, partners, and enterprise customers

The Results

Partner Directory

Searchable filters and navigation

Become a Partner Flow

Conversion-driven onboarding process

Partner Landing Page

Branded entry point for new partners

Analytics Dashboard

Data visualization of partner activity

Our Approach

Little Taller partnered with ServiceChannel to design and develop partner-facing portals and dashboards to simplify engagement and reporting.

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Partner Directory

  • Built a searchable, user-friendly directory for enterprises to find and evaluate partners
  • Designed filters and structured layouts for easier navigation

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Become a Partner Flow

  • Developed a streamlined onboarding process to attract and register new providers
  • Created a branded partner landing page that communicates value and encourages sign-ups

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Analytics Dashboard

  • Designed and developed a dashboard to deliver real-time data and performance tracking
  • Integrated key metrics like page views, CTA clicks, time on page, bounce rate, and filter/search usage
  • Aligned with Google Analytics API to centralize reporting

Tools & Platforms

  • Allbound
  • WordPress
  • Custom JavaScript
  • Google Analytics API

Little Taller Services

  • UX/UI Design for Partner Portals
  • Landing Page Design & Development
  • Analytics Integration & Dashboard Development

Does partner program need a boost?

We design portals and dashboards that drive acquisition, engagement, and measurable results.

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