Peerlogic

Empowering Dental Practices for Growth

The Goal

Modernize Peerlogic’s AI platform to help dental practices track calls, recover missed revenue, and access real-time insights on any device.

The Challenge

Peerlogic helps dental practices optimize performance through conversational AI, but their platform needed a major upgrade, modern UX, deeper tracking metrics, and mobile access to keep pace with growing demand.

The Peerlogic team needed help to:

  • Mature an aging platform with new features and tracking metrics
  • Modernize UX/UI for better customer experience
  • Extend access to the platform with a mobile application

Key Outcomes

  • Transformed an aging platform into a modern, intuitive experience
  • Added new features that expanded Peerlogic’s conversational AI value for dental practices
  • Enabled practices to track and act on missed revenue opportunities
  • Launched a mobile app that brings Peerlogic insights to any device, anytime‍
  • Helped Peerlogic scale from a useful tool to a must-have product line

The Results

Platform Dashboard

Calls answered, voicemails, lost calls, and revenue metrics

Marketing Insights

Visualizations for sentiment, conversions, and insurance tracking

Transcript Tools

Searchable call transcripts with action item creation

Call Explorer

Detailed breakdowns by patient type, purpose, and enthusiasm level

Mobile App

Logs, transcripts, and patient profiles at your fingertips

Our Approach

Little Taller partnered with Peerlogic to reimagine and expand their platform, delivering both product improvements and new offerings.

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Platform Modernization

  • Redesigned key workflows with intuitive UX to make insights more actionable
  • Implemented new data-tracking metrics across revenue, call volume, and efficiency
  • Enhanced data visualizations for clarity and decision-making

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Conversational AI Insights

  • Built dashboards that show:
    • Total calls, missed calls, and conversion rates
    • Revenue created, missed, and saved
    • Sentiment analysis and patient enthusiasm levels
    • Insurance mentions, procedures, and patient types (new vs. existing)
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  • Designed transcript and call explorer tools to monitor calls, reschedule appointments, and create follow-up action items

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Mobile Expansion

  • Developed a Peerlogic mobile app for on-the-go access
  • Enabled users to view logs, transcripts, missed call alerts, and patient profiles from their smartphone
  • Delivered a streamlined interface optimized for quick insights

Tools & Platforms

  • Figma
  • Vue.js

Little Taller Services

  • Product Design & UX Modernization
  • Feature Development & Tracking Metrics
  • Mobile App Development
  • Customer Experience Optimization

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