Gainsight

Creative Power Behind Customer Success

The Goal

Build a unified brand and digital platform that connects students, startups, and investors while advancing Canyon Ventures’ mission to fuel Arizona entrepreneurship.

The Challenge

Gainsight is a leader in Customer Success and Product Experience software, trusted by enterprises around the world. Over the years, the company has expanded rapidly, adding new products, services, and global events.

With that growth came new design and development needs across brand, web, product, sales, and events. Gainsight turned to Little Taller as a long-term partner to help evolve their digital presence, create custom tools, and manage large-scale campaigns.

Key Outcomes

  • Unifying brand and messaging across every department and channel
  • Strengthening sales and customer success through strategic creative assets
  • Delivering reliable, ongoing support that helps Gainsight move faster and scale stronger

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The Results

Website Evolution

Gainsight.com updates with new CTAs, product screenshots, and feedback features

10-Year Campaign

Space-themed brand activation

Custom Sales Tools

Interactive CS pricing calculator

Product Launch

Gainsight Essentials design + development

Collateral

Customer-facing guides and internal resources

Pulse Conference

Event themes and creative direction, virtual + in-person

Our Approach

Website & Product Design

  • Supported multiple brand refreshes and site evolutions
  • Added new features to Gainsight.com, including CTAs, product screenshots, user testimonials, and feedback tools
  • Designed and developed Gainsight Essentials, a simplified entry-level product that became so successful it was folded into the broader Gainsight suite

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Custom Sales Tools

  • Built interactive calculators and guided sales assets like the Customer Success pricing calculator
  • Designed prototypes and tools that helped sales teams showcase ROI in real time

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Marketing Campaigns

  • Designed collateral for digital, print, and co-marketing programs
  • Supported ongoing event and webinar campaigns with graphics and content

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Collateral & Resources

  • Created customer-facing assets including guides, one-pagers, and downloadable resources
  • Designed internal enablement collateral to support sales and CS teams

Tools & Platforms

  • WordPress
  • HubSpot
  • Marketo
  • Figma and Figjam
  • Adobe Suite
  • Custom Sales Tools
  • Jitter

Little Taller Services

  • Website Design & Development
  • Product Design & Sales Tools
  • Marketing Campaign Creative
  • Event Branding & Collateral

Looking for a long-term partner who can scale with you?

From product launches to global events, we help brands evolve with speed and consistency.

Work With Us